Tekion's Digital Retail is a cutting-edge solution that provides a seamless, end-to-end car buying experience for consumers and dealerships. It integrates with Tekion's Automotive Retail Cloud (ARC) DMS and CRM systems, offering a smooth transition between online and in-store interactions

Key Features

AI-Powered Smart Engagement Enhances customer experience and streamlines communication

• Advanced AI technology
• Reduces burden on human interaction

Seamless Omnichannel Experience Ensures consistency across all touchpoints

• Uninterrupted process from online to in-store
• Real-time control for dealerships

Full Cost Transparency Provides clear pricing information

• Inclusive of fees and taxes
• Builds trust with customers

Live Online Negotiations Enables remote deal-making

• Real-time sales capabilities
• Drives consumers through entire deal process

Centralized Deal Management Streamlines dealership operations

• One hub for all deal-related activities
• Manages configurations, payments, and deliveries

Benefits

Improved Customer Experience Enhances satisfaction and engagement

• Smooth and consistent buying journey
• Transparency in pricing and process

Increased Operational Efficiency Streamlines dealership processes

• Centralized management of deals
• Seamless integration with ARC DMS and CRM

Enhanced Sales Capabilities Expands reach and closing potential

• Online negotiation tools
• Guided experiences for customers

Real-Time Control Provides dealerships with immediate oversight

• Live transaction management
• Adaptable to customer needs