TeamViewer Tensor is a comprehensive 360° cloud-based remote connectivity solution designed for enterprises. It enables secure remote support, management, and access to various devices including PCs, phones, headless devices, OT machinery, and embedded platforms, both on-site and globally.

Key Features

Remote Support and Control Provides comprehensive remote support capabilities for all devices in the IT infrastructure.

• Real-time troubleshooting and issue resolution
• Screen sharing and direct device access

Central Dashboard Offers a unified platform for monitoring and managing devices across the enterprise.

• Device monitoring and management
• Access control and management

Secure Access Solution Enables secure and efficient remote work capabilities for a mobile workforce.

• Access to work PCs from anywhere
• Support for hybrid workplace strategies

Embedded Device Support Facilitates remote support for embedded devices and machines.

• End-to-end encrypted remote support
• Instant fault resolution for field assets

Augmented Reality Assistance Enhances issue resolution with AR-based visual support.

• Real-time collaboration with on-site technicians
• Object tagging and document-sharing capabilities

Benefits

Improved Efficiency Enhances productivity and responsiveness across the organization.

• Faster issue resolution
• Reduced downtime and on-site repair costs

Enhanced Security Provides a secure and compliant support experience.

• End-to-end encryption
• Centralized access control

Flexibility and Scalability Adapts to various enterprise needs and infrastructure.

• Support for diverse devices and platforms
• Integration with existing enterprise tools