Overview

TEAM 2 is a cloud-based software solution designed to enhance the efficiency of garages and tyre workshops. It streamlines daily operations, manages customer inquiries, and expedites service bookings. Accessible from any location with an internet connection, TEAM 2 is suitable for both single-site businesses and multi-location chains across the UK and Ireland. Its comprehensive features cover bookings, stock management, invoicing, sales, and purchasing, all aimed at improving business efficiency and customer service.

Features and Capabilities

• Product Data Management:
  • Instant access to product specifications and pricing without manual data entry.
  • Support for unlimited price lists to cater to diverse customer segments.
  • Price rules to optimize profitability and dynamic pricing adjustments as cost prices change.
• Stock Management:
  • Customizable stock search for efficient customer interactions.
  • Streamlined purchase order creation to expedite the goods inward process.
  • Comprehensive inventory management, including location tracking, stock counts, valuation, and identification of slow-moving items.
  • For multi-location operations, linked stock with head-office parameters and managed pricing.
• Job Cards & Inspection Sheets:
  • Ability to print job cards for vehicle inspections, noting additional work outside the initial request.
  • Option to add extra work to the to-do list or schedule it for a later date.
  • Seamless conversion of held invoices into customer invoices, with customer details stored in the CRM system.
• Customer Communication:
  • Integration with TextLocal for automated MOT reminders and "vehicle ready" notifications via email or text.
  • Customizable messaging for pre-defined intervals or bulk communications.
  • Enhanced customer service through timely and informative updates, fostering satisfaction and loyalty.
• Reporting:
  • User-friendly reporting features providing real-time analysis of sales, stock, purchases, customer relations, and supplier ledgers.
  • Refinable reports to drill down into data over different periods.
• Scheduling and Invoicing:
  • Multi-technician setup with a configurable calendar function supporting multiple ramps or technicians.
  • Color-coded time slots to differentiate between MOT, service work, tyres, and wheel alignment.
  • Creation of held invoices directly from the calendar event editor, easily transformable into sales invoices.
  • Real-time calendar updates visible to all users.
• Payment Integration:
  • Partnership with Dojo for rapid, secure card payments, ensuring customers can pay without hassle and businesses receive funds faster.