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Table ManagementSevenRooms

Efficiently power your front-of-house team, seat guests, grow covers and serve up proactive hospitality with AI-powered table management software.

Vendor

Vendor

SevenRooms

Company Website

Company Website

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Product details

Turn your floorplan into a sales plan

Efficiently prepare your team, seat guests, turn tables and consistently serve up personalized experiences with the industry's leading table management software.

Take the guesswork out of front-of-house operations

Our table management software takes care of table assignments, wait times, and turns — optimizing your floorplan for efficiency. Run consistent service and manage reservations, walk-ins and guest conversations from one place.

  • Leave the optimization to us. Our AI-driven seating algorithm considers 10,000+ combinations every second so your staff can focus on welcoming guests.
  • Set up predictive waitlists that guests can track to take the heat off FOH staff.
  • Manage reservations, waitlists, guestlist and online orders right from one place: your host station tablet.
  • Track table statuses and real-time spend on the floor so managers and servers know where to focus.

Get real-time guest data and alerts to identify moments for hospitality

Make every guest feel at home and enable your team to provide personalized service — at a single venue or across a global portfolio. With actionable, 360° guest profiles, staff can easily identify regulars, high spenders, reviewers and first-timers to tailor every experience.

  • Tap into 65+ POS integrations to attach order history and spend data to guest profiles and see updates in real time.
  • Alert staff to time-sensitive updates including check-ins, new reservations and cancellations with push notifications.
  • Customize the guest experience with 360° guest profiles that track everything from allergies to order preferences with Auto-tags, custom guest tags and reservation notes.

Keep in touch with guests via a centralized texting system

Give your guests a direct line to your front-of-house staff so they can easily reach out and give you an update on their status.

  • Let your team easily confirm reservation status or guests note that they’re running late via SMS texting.
  • Build stronger relationships with budding VIPs using tech that supports direct messaging at scale.
  • Centralize guest SMS communication in one place. 

Hold detailed pre-service huddles, no prep necessary

Prep your team with up-to-date info on upcoming shifts with pre-shift reports that include everything that matters to you, from VIPs to reservations to special requests and more.

  • Use grid view to plan out shifts and improve the flow of service.
  • Pull real-time, customizable pre-shift reports so you can plan ahead and over-deliver.
  • Adjust predefined filters to quickly identify VIP experiences, special parties and celebrations, then plan to give them a table touch.
  • Keep track of every guest coming in during the next shift, their reservation notes, profile notes and tags all in one easy-to-read view.