Overview

SWOOP for Microsoft Teams delivers deep collaboration analytics designed to improve team performance across the Microsoft Teams platform. It helps organizations understand how teams interact, where silos may exist, and how collaboration patterns align with desired outcomes. The solution goes beyond basic usage metrics, offering behavioral insights that support team development, effective leadership, and organizational connectivity. Designed for business users—not data analysts—SWOOP enables everyone from team leads to executives to track, compare, and act on collaboration trends to foster high-performing digital teams.

Features and Capabilities

• **Team Collaboration Analytics: **SWOOP measures real collaboration behaviors across Teams—including posts, replies, mentions, and reactions—to show how effectively users engage and work together.
• **Personal and Team Dashboards: **Individuals, team leads, and organizational leaders get tailored dashboards that highlight their collaboration patterns and offer actionable tips for improvement.
• **Cross-Team Benchmarking: ** Teams can benchmark their performance against internal or external teams using SWOOP’s unique benchmarking capabilities, driving transparency and healthy competition.
• **Leadership Insights: **The platform identifies key influencers, connectors, and contributors within Microsoft Teams to support leadership development and knowledge-sharing initiatives.
• **Privacy by Design: **SWOOP ensures user privacy by focusing on behavioral patterns rather than individual identities, maintaining compliance with data protection regulations.
• **Integration with Microsoft 365: **SWOOP seamlessly integrates with Microsoft Teams and broader M365 services to pull collaboration data across chats, channels, and meetings without requiring additional configurations.
• **AI-Driven Recommendations: **The system offers suggestions based on collaboration data—helping users identify silos, promote inclusivity, and adjust communication strategies for better engagement.
• **Campaign & Initiative Tracking: **Organizations can measure the impact of internal initiatives or campaigns directly within Teams by tracking related collaboration activity and engagement levels.