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SaaS platform for unified, real-time analytics and reporting, consolidating e-commerce performance data in a single dashboard for informed decisions.

Vendor

Vendor

Gosprint Logistics Private Limited

Company Website

Company Website

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Product details

Swift InsightIQ is a cloud-based analytics solution designed to centralize and visualize all key business metrics for e-commerce operations. The platform aggregates real-time performance data, shopper-centric analytics, and reporting tools into a unified dashboard, enabling businesses to monitor sales, customer engagement, and operational efficiency from a single interface. It supports advanced features such as RTO (Return-to-Origin) prediction, fraud detection, and address verification, helping businesses identify risks and optimize logistics. Swift InsightIQ is built to facilitate data-driven decision-making, streamline reporting, and enhance overall business growth by providing actionable insights and customizable analytics.

Key Features

Unified Analytics Dashboard Centralizes all business performance metrics.

  • Real-time data aggregation
  • Single interface for sales, engagement, and operations

Shopper-Centric Analytics Focuses on customer behavior and engagement.

  • Tracks shopper journeys and conversion rates
  • Identifies high-value customer segments

RTO Prediction & Fraud Detection Reduces losses from returns and fraudulent orders.

  • Predicts RTO risk before shipping
  • Flags potentially fraudulent or ODA (Out of Delivery Area) orders

Address Verification Improves delivery success rates.

  • Detects poor or illegible addresses
  • Ensures accurate logistics data

Customizable Reporting Tools Flexible and detailed reporting capabilities.

  • Automated report generation
  • Customizable metrics and visualizations

Benefits

Informed Decision-Making Empowers businesses with actionable insights.

  • Real-time visibility into key metrics
  • Data-driven strategy optimization

Reduced Operational Risk Minimizes losses from fraud and failed deliveries.

  • Early detection of risky orders
  • Improved address accuracy

Enhanced Customer Engagement Improves shopper retention and satisfaction.

  • Tracks engagement across channels
  • Identifies opportunities for personalized marketing

Streamlined Reporting Saves time and reduces manual effort.

  • Automated, customizable reports
  • Centralized data access