SutiCRM

SutiCRM is a cloud-based customer relationship management platform that helps businesses manage marketing, sales, contracts, and support activities from a single interface. It streamlines lead generation, campaign execution, opportunity tracking, and customer engagement, offering real-time insights and automation to improve sales performance and customer satisfaction.

Features

• Marketing Automation: Launch campaigns, send mass emails, and assign leads to sales reps.
• Sales Force Automation: Manage leads, contacts, opportunities, and territories with integrated workflows.
• Reporting & Analytics: Predefined reports and forecasting tools for pipeline and revenue tracking.
• Social CRM: Engage with customers via social media and convert interactions into leads.
• Customization: Tailor modules, fields, and workflows to fit business needs.
• Mobile Access: Use CRM features on iOS and Android devices.
• Activity Management: Track tasks, calls, notes, events, and documents.
• Quote & Order Management: Create quotes, sales orders, and invoices directly within the system.
• Web Form Capture: Collect leads and cases via embedded forms.
• Support Ticket Management: Convert emails to tickets and manage resolutions via a knowledge base.

Capabilities

• End-to-end customer lifecycle management.
• Automated lead nurturing and sales tracking.
• Real-time collaboration across sales and support teams.
• Multi-channel customer engagement and feedback collection.
• Integration with ERP, email, and productivity tools.
• Global scalability with multi-currency and multi-location support.

Benefits

• Improves lead conversion and customer retention.
• Reduces manual tasks and increases team productivity.
• Provides actionable insights for strategic decisions.
• Enhances customer experience through personalized engagement.
• Supports remote work with mobile-friendly access.
• Scales with business growth and evolving needs.