Survicate is a SaaS platform designed for comprehensive customer feedback and survey management. It enables organizations to create, distribute, and analyze surveys across websites, mobile apps, emails, and in-product experiences. The platform features an intuitive survey builder, customizable templates, and advanced branching logic. Survicate’s AI-powered Insights Hub automatically categorizes feedback, detects trends, and provides actionable insights. The system supports real-time analytics, segmentation, and integration with CRM, analytics, and productivity tools. Automated survey distribution can be triggered by user behavior or lifecycle events, ensuring feedback is collected at critical touchpoints. Survicate is suitable for startups, enterprises, and teams focused on improving customer experience, retention, and product development.

Key Features

Multichannel Survey Distribution Create and send surveys via website, mobile app, email, and in-product channels.

• Reach users at multiple touchpoints.
• Embed surveys directly in emails or web forms.

AI-Powered Insights & Analytics Automate feedback analysis and trend detection.

• Insights Hub categorizes responses and highlights trends.
• Real-time dashboards and reporting.

Customizable Survey Builder Design surveys with drag-and-drop tools and advanced logic.

• Use templates, branching, skip logic, and branding.
• Support for multimedia and multilingual surveys.

Automated Survey Triggers Distribute surveys based on user actions or lifecycle events.

• Trigger feedback collection at key moments.
• Automate workflows for continuous feedback.

Integrations & Data Export Connect with CRM, analytics, and productivity platforms.

• Export data to Google Sheets, analytics tools, or CRM.
• Integrate with marketing and product management systems.

Security & Compliance Enterprise-grade security and legal compliance.

• HIPAA compliance for healthcare use cases.
• SSL security and account management features.

Benefits

Actionable Customer Insights Transform raw feedback into strategies for product and service improvement.

• Detect trends and segment responses automatically.
• Improve customer experience and retention.

Efficient Feedback Collection Automate and streamline survey distribution and analysis.

• Reduce manual work with AI and automation.
• Collect feedback at the right time and place.

Scalable for Any Organization Adaptable for startups, SMBs, and enterprises.

• Supports large-scale feedback collection and analysis.
• Flexible for different teams and industries.

Enhanced Collaboration Share results and insights across teams.

• Real-time dashboards and live results sharing.
• Integrate feedback into cross-functional workflows