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SurveyLabSurveyLab

SurveyLab is an online survey platform offering professional features, automation, and multi-device support for research, HR, and customer feedback.

Vendor

Vendor

SurveyLab

Company Website

Company Website

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Product details

SurveyLab is a professional online survey and questionnaire software designed to meet diverse research needs across industries. It supports customer experience, HR, market research, and UX/digital feedback initiatives. With powerful automation, multi-language support, and seamless integration capabilities, SurveyLab enables organizations to streamline data collection and reporting processes while delivering a user-friendly experience across all devices. Trusted by over 85,000 customers, SurveyLab is built for both large enterprises and small businesses, offering flexibility, scalability, and dedicated support.

Features

  • Mobile Surveys: Surveys automatically adapt to any device—PC, laptop, tablet, mobile, SMS, and QR code.
  • Multi-Language Support: Supports all languages, including RTL languages like Hebrew and Arabic; auto-detects browser language.
  • CRM & Helpdesk Integration: Connects with Salesforce, Zendesk, Intercom, Slack, LiveChat, Synerise, Google, Cint, Dynata, and custom CRM tools.
  • Automation: Automates research and reporting processes via integration with client systems like CRM, eShop, BI/DWH.
  • Dedicated Support: Offers consulting, SLA, training, and access to survey samples.
  • Professional Services: Includes survey panel access, development services, and tailored solutions.
  • Survey Examples & Templates: Provides ready-to-use templates for various use cases.
  • Digital 360 Feedback & Online Tests: Supports advanced survey formats for HR and education.

Benefits

  • Ease of Use: Intuitive interface for creating and managing surveys without technical expertise.
  • Scalability: Suitable for international corporations, small businesses, and individual professionals.
  • Real-Time Feedback: Enables instant reporting and insights for faster decision-making.
  • Customization: Tailored support and development options to meet specific business needs.
  • Accessibility: Surveys work seamlessly across devices and languages, ensuring broad reach.
  • Compliance: GDPR-compliant with anti-spam and privacy policies in place.
  • Customer Satisfaction: Proven success in helping organizations secure funding and improve service quality.