Surveyapp Manager is a software tool designed to help companies manage customer experience and employee engagement by providing real-time insights from surveys and facilitating effective case management. It supports integration with platforms like Slack and Microsoft Teams.

Key Features

• Real-time Survey Insights: Offers immediate feedback on metrics like NPS, CSAT, and eNPS.
• Integrated Case Management: Enables prioritization and assignment of tickets to team members.
• Data Analysis: Includes statistical and text analysis to spot patterns.
• Collaboration Tools: Integrates with Slack and Microsoft Teams for seamless updates.
• Push Notifications: Alerts users to important feedback and updates.

Benefits

• Enhanced Accountability: Creates a paper trail for issue resolution.
• Improved Collaboration: Facilitates teamwork on urgent issues.
• Data-Driven Insights: Provides actionable insights from survey data.