Survey Platform

SmartSurvey is a UK-based online survey platform designed to help individuals and organizations create, distribute, and analyze surveys efficiently. It offers a secure, GDPR-compliant environment with powerful tools for collecting feedback, visualizing data, and generating actionable insights. The platform supports everything from simple polls to complex enterprise-level feedback programs 

Features

• Survey Creation: 130+ templates, 24+ question types, logic and piping, multimedia support, multilingual surveys.
• Distribution Channels: Email, SMS, QR codes, social media, website embeds, pop-ups, and offline modes.
• Analytics & Reporting: Real-time dashboards, cross-tab analysis, sentiment analysis, autocategorisation, export options (PDF, Word, Excel, SPSS).
• Branding & Customization: Custom themes, logos, domain branding, white-label options.
• Security & Compliance: ISO 27001 certified, GDPR, HIPAA, CCPA compliant, SSO, 2FA, IP restrictions.
• Accessibility: WCAG 2.2 compliant surveys for inclusive participation.
• Automation & Integration: API, webhooks, Zapier, Salesforce, Google Tag Manager, conditional email alerts.

Capabilities

• Scalable Feedback Collection: Supports unlimited surveys and responses on higher-tier plans.
• Advanced Logic & Routing: Guide respondents through tailored paths based on their answers.
• Team Collaboration: Multi-user access, roles and permissions, shared assets.
• AI-Powered Insights: SmartAssist tools for sentiment and theme detection.
• Custom Workflows: Trigger surveys based on events, automate exports and alerts.
• Data Management: Export raw data, manage response tables, and schedule reports 1 2.

Benefits

• Fast Setup: Build surveys in minutes using templates or AI assistance.
• Actionable Insights: Real-time analytics and AI tools help uncover trends and risks.
• Flexible Deployment: Reach respondents across multiple channels and devices.
• Enhanced Engagement: Personalized, branded surveys improve response rates.
• Secure & Compliant: Peace of mind with UK-based hosting and top-tier certifications.
• Cost-Effective: Plans for individuals, teams, and enterprises with scalable pricing