Supply Chain Work Management for Product Recalls

Manage product recalls faster and more efficiently to protect patients, accelerate reimbursement, and maintain compliance

Improve Recall Coordination and Visibility Through a Shared Digital Platform

TraceLink Supply Chain Work Management for Product Recalls gives pharmacies and health systems greater control and visibility into product recall management. Using a single shared platform, pharmacy teams can streamline communication between centralized recall coordinators and pharmacy staff at individual sites while leadership can monitor recall status and response activity through real-time dashboards. With Supply Chain Work Management for Product Recalls, you can:

• Protect patients by removing recalled products from inventory faster.
• Reduce the time and resources required to coordinate and execute a recall.
• Demonstrate adherence to internal SOPs through system-generated audit trails.

Coordinating Recall Activity Across Multiple Sites Is Chaotic

The management of product recalls is scattered and disorganized, with pharmacy teams coordinating through a mix of email, spreadsheets, shared drives, and phone calls. These suboptimal tools not only lead to miscommunication, they also make it difficult to track adherence to established procedures.

Patient safety risk

The more time pharmacy teams spend recording and reporting recall activity, the less time they have to retrieve recalled product, reach out to affected patients, and perform other critical patient-facing activities.

Operational inefficiency

With many pharmacy teams already operating at their capacity, recalls further disrupt operations by creating labor-intensive, error-prone work that requires their immediate attention.

Regulatory compliance risk

Regulatory authorities can audit an organization’s recall response at any time. Ad hoc paper-based recall management processes make it difficult to show adherence to recall response plans.

Coordinate and manage product recalls with greater efficiency and visibility

• Reduce recall spend and boost efficiency
• Spend less time on routine administrative tasks
• Improve recall process adherence and compliance
• Enhance organization-wide recall response visibility
• Get return credits and replacement product faster