Supply Chain Work Management for Incidents

Identify and collaboratively resolve supply chain issues and disruptions

Resolve supply chain incidents up to 65% faster

TraceLink Supply Chain Work Management for Incidents leverages the TraceLink network and its powerful "Integrate Once, Interoperate with Everyone™" capability to enable your organization and its supply chain partners to capture, analyze, track, resolve, correct, and prevent supply chain incidents. Supply Chain Work Management for Incidents enables you to:

• Easily capture all issues that impact supply chain processes
• Assign cross-functional/cross-company teams to resolve these issues quickly and collaboratively
• Apply continuous process improvement to prevent recurrence

Rethinking incident management

The many daily incidents that combine to negatively impact your supply chain performance (late shipments, damaged goods, or material shortages) often go untracked and unresolved. Supply Chain Work Management for Incidents captures and adds workflow-driven structure to supply chain incident management. As a result, your organization and its partners are empowered to:

Gain centralized visibility

Managers from all companies involved in the multienterprise processes have visibility to all incidents, project status, and can apply resources to tasks falling behind.

Add structure to drive collaborative resolution

Orchestrate the execution of cross-functional and cross-company, workflow-driven resolution processes.

Use the right team

Assign tasks to the right people at the right companies to ensure accountability and that the appropriate level of subject matter expertise is involved.

Build a more agile, resilient supply chain

• Capture all incidents that impact internal and external supply chain performance
• Track history and root causes
• Coordinate multicompany Six Sigma projects
• Teamwork drives better results