Supply Chain Work Management for Compliance Exceptions

Collaborate with trading partners on a single platform to identify, analyze, triage, and resolve DSCSA compliance exceptions.

Resolve compliance exceptions with minimal disruption

Supply Chain Work Management for Compliance Exceptions enables companies to rapidly identify, onboard, and engage supply chain partners in a multienterprise process to intake, triage, and resolve both internal and external issues associated with compliance exceptions. With Supply Chain Work Management for Compliance Exceptions, you can:

• Collaborate with partners to resolve exceptions from a central platform
• Create custom cross-company workflows to accelerate exception resolution
• Capture insights into exceptions to improve operational processes

New traceability requirements drive an influx of exceptions

The DSCSA EDDS requirements mandate the electronic exchange of unit-level product data. This greatly increases the amount of data exchanged between trade partners, with any error generating a compliance exception that must be resolved before product can be moved. Challenges include:

Increased exception volume

The transition to serialized transaction information exchange will significantly increase exception volume. As many as 1% of shipments may have an exception.

Supply chain disruption

Pharmaceutical products cannot be shipped or sold until exceptions are resolved, which hinders business operations and may even threaten patient safety.

Inefficient collaboration tools

Exceptions are typically managed over phone, email, and shared spreadsheets, which increases the risk of miscommunication and impedes collaboration efficiency.

Automate compliance exception management and speed successful resolution

• Integrate Once, Interoperate with Everyone™
• Increase scalability
• Maintain continuous compliance
• Ensure supply