Secure More Predictable Revenue with ecommerce Supply Chain Management

Do you struggle to ensure that your products reach the customer at the right time? Are you worried that your procurement and shipping costs are too high? You need real-time visibility and actionability in your supply chain management to succeed in today’s highly competitive ecommerce environment.

What Is Supply Chain Management?

Supply chain operations for ecommerce are complex and time-consuming. You cannot rely on traditional methods involving spreadsheets and siloed data. Shipping delays, purchase order discrepancies, and lack of inventory visibility can significantly impact your bottom line. Only the power of AI can reduce revenue loss and optimize your supply chain operation.

Sales Forecasting

Accurately forecast sales and shipments based on true demand powered by proprietary AI models. Be prepared for seasonal and holiday stock fluctuations and optimize your product availability to avoid penalties and bad reviews.

Shortages & Chargebacks Automation

Keep track of your financial flow. Identify, track, and resolve costly marketplace oversights that can save your ecommerce businesses millions. Let AI solve the gaps in your product distribution.

Shipment Tracking

Easily track the status of shipments, allowing you to be proactive in managing delays and shortages. Proactively detect shipments that are delayed or not received in full. Streamline manual processes and remain in control.

Supply Chain Management Capabilities

Leverage the power of AI to process hundreds of demand signals to forecast sales, audit purchase orders for data accuracy, predict OOS and get real time view into regional availability all within one unified system. Also get visibility into current inventory at each online retailer to plan warehouse capacity.

Purchase Order Reconciliation

With hundreds of weekly purchase orders with dozens of SKUs each, you are dealing with at least a few thousand line items with many data errors related to case size, case cost or SKU ID mismatch among others. Fulfilling wrong POs lead to shortages and chargeback impact. Auditing manually and continuing with these errors is expensive. CommerceIQ automates and reduces the cost of serving ecommerce customers.

Revenue Recovery Automation

CommerceIQ’s Revenue Recovery Automation solution helps protect both your top and bottom-line revenue. Shortage and chargeback disputes ensure that you automatically dispute 100% of your claims 24/7, maximizing your recovery rates, all while learning how to avoid future shortage drivers. This technology-first approach frees up thousands of annual full-time team member hours to focus on more strategic activities.

PO Fill Rate Improvements

Analyze PO Fill rate trends and the revenue impact of low fill rates. Understand and recoup unfulfilled revenue opportunities.

Reduction in OOS

Reducing OOS requires AI powered predictive capabilities to understand sales velocity, current inventory levels, open POs and seasonal trends. CommerceIQ’s predictive algorithms provide you with advanced warning systems for SKUs likely to go OOS. On the other hand, it also audits all the OOS SKUs every day for inventory level and flags suppressed and andon cord issues. The erroneous OOS cases are automated to save you time and prevent revenue leakage.