Supplier Lifecycle Operations is a comprehensive SaaS solution designed to simplify and automate the entire supplier management process. It provides a unified digital experience that brings together teams and suppliers, making onboarding, offboarding, and ongoing engagement easier to manage. Built on the Now Platform, it offers a range of features to streamline supplier activities, enhance collaboration, and provide valuable insights.

Key Features

Procurement Case Management Efficiently handle supplier-related inquiries and issues

• Virtual agent for resolving common requests
• Searchable knowledge base for quick information access

Supplier Collaboration Portal Seamless communication and task management with suppliers

• Unified portal experience for suppliers
• Easy collaboration on supplier tasks

ERP Integration Framework Seamless connection with existing enterprise systems

• Integration between ServiceNow platform and common ERP systems
• Streamlined data flow across the organization

Benefits

Streamlined Supplier Management Simplify and automate supplier interactions

• Single workspace for managing supplier tasks and cases
• Integration with third-party intelligence and data sources

Efficient Onboarding Process Accelerate supplier onboarding with coordinated workflows

• Flexible, unified playbook for orchestrating onboarding tasks
• Real-time coordination of supplier-side and company-side activities