Remove the friction and deliver a 1:1 supplier experience

A single intelligent supplier portal connecting all your supplier-facing systems

All suppliers in one place

Remove the complexity and friction that suppliers face when dealing with multiple systems and departments in your business. Set every supplier up for success with a streamlined supplier portal experience.

1:1 supplier experience

Every supplier has unique requirements; provide the self-serve flexibility to enable each to fully configure the supplier portal based on what matters to them

Built for enterprise tech stacks

Integrate with all relevant solutions in your business with a flexible integration framework based on nearly two decades of supplier domain experience.

Shield suppliers from your internal system complexity with a single, AI-driven intelligent supplier portal

• Single sign-on supplier portal for everything. Remove the friction and headaches of multiple log-ins across your multitude of supplier-facing systems.
• Personalized experience for each supplier. Enable each supplier to fully configure the dashboard based on their own workflows, priorities and jobs of work.
• Task-led. Consolidate supplier tasks from all your systems into a single, logical view. Enable suppliers to efficiently accomplish what’s needed, all managed from one place.
• Digital assistant. Leverage AI and chat technology to make dealing with supplier enquiries and requests a joy for them, and 10x more efficient for you.
• Mobile use cases.  A mobile experience designed around real-world supplier use cases, not just a small-screen view of the desktop experience.

Take advantage of no-code and AI technology to offer a supplier portal that’s right for you & your suppliers

• No-code configuration. HICX’s no-code development toolkit enables non-tech staff at your suppliers to quickly configure the dashboard, notifications, tasks and more.
• Integration expertise and technology to ensure data from any of your supplier-facing systems can be included in the supplier portal
• Global notifications triggered by any combination of users, business-rules or other systems to ensure all can be managed from one place
• Unique ‘X-tiles’ user interface to provide suppliers with customized instant access to the most relevant information they need
• Supplier master-data foundations. Tightly couple the experience portal to your supplier data master, either on the HICX platform or your chosen MDM solution.

Increase adoption through a great supplier experience and maximize ROI in your supplier-facing solutions

• Centralized access to transaction systems. Make your suppliers’ lives easier with a single entry point to all transaction systems – for receiving orders, sending invoices or taking part in sourcing, innovation or discovery events.
• Accelerate corporate initiatives. Provide faster and friction-free access to all the information your suppliers need relating to your corporate initiatives, such as sustainability, diversity and ethical trading.
• Maximize supplier compliance. Enable suppliers to efficiently respond to compliance requests from anywhere in your organization through one single supplier portal.
• Achieve and maintain perfect supplier data. Channel all supplier data requests via a single, intuitive self-service supplier portal software, tightly integrated to your supplier master data system of record.

Provide a single supplier portal for all your internal users – access supplier information, insights & communications all in one place

• Segmented content management Enable internal teams to update supplier-facing information specific to individuals or segments of suppliers, from an integrated content management solution.
• Kick-off targeted supplier initiatives to any subset of the supplier base. Assemble the supplier list based on accurate data, and use the no-code interface to build the supplier workflow and rules you need.
• Performance management reporting. Use our supplier performance management software to report on performance and share action plans all through the single supplier portal.