SUNMI Remote Assistance

SUNMI Remote Assistance is a cloud-based service that enables businesses to manage and support their SUNMI POS terminals remotely. It provides real-time device monitoring, remote desktop control, secure content distribution, and advanced debugging tools to ensure efficient operations and rapid technical support.

Features

• Real-Time Device Status: Monitor online/offline status, hardware info, app installations, and data usage.
• Remote Desktop Control: Allow support teams to access and troubleshoot devices remotely.
• Content Distribution: Send messages, files, videos, and apps to multiple devices with one click.
• Remote Device Lock: Secure data by locking lost or stolen devices instantly.
• Geofencing: Set location boundaries to restrict device usage and trigger alerts.
• Remote Debugging: Use modified ADB tools for setting breakpoints and stepping through code remotely.
• Group Management: Configure devices in bulk, customize launchers, set timers, and manage connectivity and permissions.

Capabilities

• Remote access and control of all SUNMI POS terminals
• Secure file and app transmission
• Device grouping and strategy configuration
• Advanced debugging and technical support tools
• Real-time communication and assistance
• Token encryption and session security

Benefits

• Minimized downtime through instant remote support
• Enhanced data protection and device security
• Improved operational efficiency with bulk management
• Reduced technical support costs
• Scalable solution trusted by over 7000 companies worldwide