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Subex Partner PortalSubex

Bring business transparency and reduce operation overheads by empowering your partners.

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Vendor

Subex

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Company Website

Product details

Self-Care capabilities to empower your partners The solution offers business visibility and self-care capabilities to your partners to increase partner trust and reduce overheads by 50% to generate more value for the partner ecosystem. It provides access to business-critical dashboards, bills & credits, and allows parties to raise and track disputes, upload and download documents (act as a document repository), thus reducing the time to communicate important information. It comes with innovative, self-onboarding capabilities where each business type can have their specific forms.

See how our Partner Portal can help your business

Enable Self Help Provide web-based help pages for partners to learn and operate the application with ease On-the-Go Decision-Making Access dashboards/reports and essential information, allowing both DSPs and partners to make informed decisions quickly Display Dashboards and Tiles Allow partners to quickly glance through the health of the business via a representational form of critical data in a visual format, to take corrective actions Allow Partner Access Provide control over what a partner case in the portal by given them access based on roles to check associate information status such as bills, disputes and credit notes Reduce Business Dependency Enable partners to perform bill preview/download, raise disputes, manage profile, demographics, view credit notes, and hence reduces the operational overheads of the DSP Maintain Audit Trail Maintain partner audits to ensure tighter control on the partner activities and to enable better partner experience

See how we build transparent and trusted partnerships

Onboarding Workflow Enable visibility of the onboarding workflow steps of the application and the option to provide additional details for the seamless onboarding experience Dashboard Empower partners by providing access to business-critical information Communication Provide fast and easy access to information by reducing response time by directly communicating with business contacts through chat feature Visibility Offer partners with complete visibility on key business aspect related to billing, dispute, credits and profile management through the partner portal Profile Management Allow partners to manage their profile, edit and update information, all which can help with smooth business functioning Bills & Dispute Management Provide easy access to various bills related to the billing profiles. The easy-to-use UI allows partners to add disputes, provide comments and track the same though the portal

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