The Store App is an essential tool designed to empower store associates in omnichannel retail environments. Fully integrated with the OneStock Order Management System, it allows staff to seamlessly manage complex scenarios such as "Order in Store" (Endless Aisle) and "Click and Collect" (Buy Online, Pickup In Store). The app provides real-time inventory tracking and access to centralized customer information, enabling associates to deliver excellent customer service. Its intuitive user interface and gamification features are designed to increase store associate productivity, with a focus on immediate results and positive competition. The app is a 100% responsive web application, requiring no installation or changes to existing infrastructure, and is compatible with RFID and barcode scanning. It is also extendable with easily added modules.

The Store App streamlines order fulfillment by providing push notifications for efficient claiming and processing of omnichannel orders, guiding associates through picking, packing, and documentation for timely pickup or delivery. It offers real-time access to critical information including stock levels, product details, customer preferences, and order status, thereby enhancing the customer journey. Specific use cases include managing Click and Collect orders with item, customer, and pickup time details; facilitating Reserve and Collect by setting aside stock and sending confirmations; enabling Endless Aisle by searching for unavailable items and placing orders across all stock points; optimizing Ship from Store by notifying eligible stores and guiding the fulfillment process from picking to shipping label generation and carrier integration; and simplifying In-Store Returns by validating return authorizations and guiding the refund or exchange process.

Features & Benefits

• Omnichannel Order Management: Facilitates "Order in Store" (Endless Aisle) and "Click and Collect" (Buy Online, Pickup In Store) scenarios.
• Real-time Inventory & Customer Data: Provides instant access to stock levels, product details, and customer preferences for enhanced service.
• Optimized Order Fulfillment: Streamlines picking, packing, and shipping processes with guided workflows and notifications.
• Intuitive and Extendable Interface: Features a user-friendly design, gamification for productivity, and the ability to add custom extensions.
• Straightforward Deployment: A responsive web app compatible with RFID and barcode scanners, requiring no infrastructure changes.