Take control of internal and external service…and manage all your service events on a single platform. If you are performing repairs and maintenance in your own shops, you can take advantage of the extensive service management capabilities of the Decisiv SRM Platform – and North America’s largest commercial vehicle service management SRM ecosystem. SRM Total Service Management is a fully-connected, end-to-end service management solution that extends your OEM-provided service management platform, to help you streamline service and improve asset uptime.

Features and Benefits

You’ll get the proven tools you need for:

• Better control from beginning to end 
• More detailed estimates 
• Streamlined, automatically-documented communications
• Consistent operations – at your own shop and with external service providers
• Easier, real-time tracking
• Access to asset service information via OEM-provided SRM platforms Managing both your internal and external service events is fast and easy. If you’re using any of the Decisiv-powered OEM service management systems: Volvo /Mack ASIST, PACCAR Solutions Service Management (PSSM), Isuzu Connect, Hino Case Management, TICO EDGE, or Wheeltime LINQ – then you’re already on track to immediately take advantage of SRM Total Service Management.