Get the actionable, real-time data you need within the Decisiv SRM Ecosystem, the commercial vehicle industry’s largest, most dynamic, asset service management ecosystem. SRM Gateway gives you access via APIs connecting applications and intelligence at the point of service.

Features and Benefits

SRM Gateway breaks down silos so you can:

• Get full visibility into every aspect of the service management process at the point of service – including actionable telematics data, service bulletins, pending work, and recalls.
• Prevent mistakes and save administrative time. Automate processes, stop manually entering data into multiple systems, streamline maintenance processes, reduce operating costs, and more.
• Improve communication with fleet customers. 
• Customize standard user interfaces with your process flows and data entry requirements.
• Create and deliver self-service tools directly to everyone who needs them, for easy access to valuable information. Streamline shop management operations, take greater control of the service event process, and lower operating costs with SRM Gateway.