SRM Gateway enables access to the actionable, real-time data your customers need within the Decisiv SRM Ecosystem, the commercial vehicle industry’s largest, most dynamic, asset service management ecosystem. SRM Gateway delivers access via APIs connecting applications and intelligence at the point of service.

Features and Benefits

SRM Gateway breaks down silos to:

• Provide full visibility into every aspect of the service management process at the point of service – including actionable telematics data, service bulletins, pending work, and recalls.
• Help prevent mistakes and save administrative time. With SRM Gateway, you can enable process automation, eliminate manual data entry into multiple systems, readily access Ecosystem partner data, see detailed audit trails, and more.
• Enable custom user interfaces, incorporating specific process flows and data entry requirements. 
• Create and deliver self-service tools directly to everyone who needs them, for easy access to valuable information. Enhance critical service processes, improve data quality, and provide ready access to all the data and processes that are managed within the Decisiv SRM platform with SRM Gateway.