This solution integrates seamlessly with a restaurant’s existing systems to enhance guest experiences and streamline operations.

Key features of SpotOn Reserve include:

• Reservations and Waitlists: Allows guests to make reservations or join waitlists online via the restaurant’s website or Google page. Guests receive confirmation emails or texts, and real-time wait times are updated on Google.
• Guest Management: Tracks guest information, preferences, and visit history to personalize service and improve customer satisfaction.
• Server Rotation and Seating: Manages server assignments and seating arrangements to optimize service efficiency and balance workloads.
• Takeout Order Notifications: Notifies guests when their takeout orders are ready, reducing wait times and improving service speed.
• Contact Tracing: Records guest contact information and visit details, aiding in contact tracing efforts if needed.
• Integration with Google: Automatically updates reservation and waitlist buttons on the restaurant’s Google page, providing real-time wait times and reservation capabilities.
• Mobile and Web Access: Accessible via a web portal and a host app for iPad, ensuring flexibility and ease of use for restaurant staff.

SpotOn Reserve is designed to be easy to set up and use, with a quick onboarding process and comprehensive support. It helps restaurants manage their front-of-house operations more effectively, enhancing guest experiences and operational efficiency.