Key Features

1. Digital Order Management: Replaces traditional paper tickets with digital screens, displaying incoming orders clearly and accurately. This reduces errors and speeds up the order preparation process.
2. Seamless Integration: Integrates with SpotOn’s POS system and Fresh KDS, ensuring that orders from both in-house and online platforms are routed directly to the kitchen without manual re-entry.
3. Customizable Display: Offers various display modes (classic, tiled, split view) and customizable themes, colors, and sounds to match the kitchen’s workflow and preferences.
4. Order Routing: Automatically routes orders to the appropriate kitchen stations based on order type or item category, ensuring efficient preparation and timely delivery.
5. Real-Time Updates: Provides real-time updates on order status, with tickets changing colors based on urgency, helping prioritize tasks and manage busy periods effectively.
6. Guest Communication: Includes features to send automatic text messages to guests about their order status, improving customer satisfaction and reducing wait times.
7. Multi-Location Support: Can be used across multiple restaurant locations, with each location requiring a separate Fresh KDS subscription.

Benefits

• Improved Efficiency: Streamlines communication between front-of-house and kitchen staff, reducing the time taken to prepare and deliver orders.
• Enhanced Accuracy: Minimizes errors associated with manual order entry and paper tickets, leading to fewer remakes and less food waste.
• Better Order Management: Allows for easy management of orders from a single screen, with the ability to clear, organize, hold, and recall orders as needed.
• Increased Customer Satisfaction: Faster and more accurate order processing leads to happier customers and better reviews.
• Reduced Operational Costs: By eliminating paper tickets and reducing order errors, restaurants can save on costs associated with waste and inefficiency.

SpotOn Kitchen Display System is designed to optimize kitchen operations, making it easier for restaurant staff to deliver high-quality service and maintain smooth workflows.