
Connects human-like AI Digital Workers to existing workflow tools for scalable, personalized customer and employee engagement.
Vendor
Soul Machines
Company Website

The Soul Machines Workforce Connect™ App integrates human-like Digital Workers, powered by Experiential AI™, into existing workflow automation tools such as Salesforce, ServiceNow®, and Zapier. This allows organizations to scale face-to-face interactions, enhance engagement, and boost operational efficiencies. The app facilitates automated tasks in HR, such as onboarding and coaching, enables scalable customer support with empathetic, real-time interactions, and supports healthcare operations by filling high-demand roles. Users can create workflows, connect Digital Workers, and scale personalized engagement. Key features include empathetic and authentic responses, autonomous real-time engagement, configurable tone and personality, customizable objectives, and data outputs. It offers seamless integration with popular platforms and leverages data from existing tools. The app provides 120,000 conversation minutes for auto-generating personalized experiences.
Features & Benefits
- Scalable Interactions: Enables face-to-face interactions at scale, unlocking new levels of engagement.
- Workflow Integration: Connects Digital Workers with existing tools like Salesforce, ServiceNow®, and Zapier.
- Human-like AI Digital Workers: Powered by Experiential AI™ for empathetic, authentic, and autonomous engagement.
- Personalization at Scale: Auto-generates uniquely personalized experiences for every interaction.
- Operational Efficiency: Automates repetitive tasks and streamlines processes across departments.