Overview

SOTI XSight is a diagnostic intelligence and support solution designed to proactively address mobile device issues before they impact business operations. By integrating advanced analytics and real-time visualization, SOTI XSight provides comprehensive insights into device performance, enabling smarter, data-driven decisions. This solution is part of the SOTI ONE Platform, enhancing the overall efficiency and reliability of mobile operations.

Features

Operational Intelligence

• Unlocks key performance metrics about your device fleet.
• Helps identify areas impacting operational costs to improve mobile strategy and maintain peak efficiency. Visualization
• Provides real-time visualization of operations.
• Offers a holistic view by combining device and business data. Advanced Diagnostics
• Solves problems faster with real-time remote control and advanced diagnostic tools.
• Reduces downtime and improves productivity for IT staff and end users. Alerting Systems
• Notifies IT staff in real-time about key measures affecting device operations.
• Helps avoid data overages, excessive battery drain, and downtime from physical drops. Incident Management
• Minimizes problem resolution times with efficient support workflows.
• Allows easy submission and management of support tickets. Live Support
• Enhances support experience with live text, voice, and video chat.
• Keeps business operations running smoothly by providing next-level support. Battery Dashboards
• Optimizes battery lifespans using data-driven decisions.
• Predicts battery failures and proactively replaces them. App Dashboards
• Provides metrics on app usage, data consumption, and battery drain.
• Justifies app strategy with irrefutable data. Data Usage, Location, and Signal Strength Dashboards
• Offers geographic views of cellular coverage via heat maps.
• Ensures connectivity needs are met for devices and workers. Composable Microservices
• Features an API-first architecture with automated scalability, resiliency, and availability. Continuous Updates
• Automatically receives new features and enhancements every 90 days.