A scalable review management platform that collects, monitors, and promotes customer reviews for brands and locations.
Vendor
SocialPilot
Company Website




SocialPilot Reviews is a review management platform that helps businesses collect reviews, manage feedback, and market positive experiences to attract more customers. It enables automated email and SMS campaigns to request reviews, tracks reviews across all channels for multiple brands and locations, and helps build trust by addressing feedback promptly. It provides insights on customer sentiment to drive improvements, improves local search visibility, and supports review campaigns across websites and social media. Key capabilities include smart campaign automation, AI-generated responses, Zapier CRM integrations, white-label invites, Twilio SMS integration, and multi-brand management, all designed for agencies, SMBs, and enterprises seeking scalable reputation marketing.
Quick-start with an intuitive interface to launch review collection campaigns, manage brands and locations, and coordinate team and client collaboration. Transparent pricing and flexible plans cater to agencies and businesses of all sizes. SocialPilot Reviews has earned trust from thousands of customers who rely on centralized review management to build a credible online presence and improve customer engagement.
Features & Benefits
- Smart Campaign Automation: Automates review requests via email and SMS to maximize volume with minimal manual effort.
- AI Reviews Responses: Generates timely, relevant responses to reviews using AI to maintain consistency.
- Unlimited CRM Integrations With Zapier: Connects to hundreds of CRMs and tools via Zapier for seamless workflows.
- Review Marketing on Website and Social Media: Showcase reviews across websites and social channels to increase credibility and traffic.
- Team and Client Collaboration: Collaborate with team members and clients within a single dashboard for faster approvals and responses.