Social Squared is a comprehensive discussion board solution specifically designed for integration with SharePoint and Microsoft Teams, enabling structured, forum-style conversations within any organization. It significantly enhances collaboration by providing a dedicated platform where users can ask questions, share knowledge, and engage in discussions across various topics. With built-in features such as content moderation, topic categorization, and customizable notifications, Social Squared helps teams maintain connectivity, participate in meaningful dialogue, and establish a centralized, easily accessible knowledge base, all while operating seamlessly within the familiar Microsoft 365 environment. The solution aims to reduce email overload by centralizing discussions and making past conversations and best practices easy to find and reference, thereby improving knowledge retention and fostering better decision-making through diverse perspectives.

Features & Benefits

• Enhanced Collaboration
  • Facilitates open discussions and knowledge sharing, helping teams collaborate more effectively across projects and departments.
• Improved Knowledge Retention
  • Creates a centralized repository of discussions and solutions, making it easy to find and reference past conversations and best practices.
• Streamlined Communication
  • Provides a structured platform for organized, topic-based discussions, reducing email overload and keeping conversations focused and easy to follow.
• Increased Engagement
  • Encourages active participation and engagement from team members by providing a user-friendly and interactive discussion environment.
• Better Decision-Making
  • Offers a space for gathering diverse perspectives and insights, leading to more informed and collaborative decision-making processes.
• Structured Content Organization
  • Allows definition of Forum Groups as parent categories to Forums, simplifying navigation and post discovery.
• Advanced Search & Navigation
  • Includes its own search feature and a built-in Tag Cloud for easy post retrieval.
• Topic Management & Feedback
  • Offers threaded discussion views, highlighting unread topics, and displaying status (answered, ratings, views, posts). Users can subscribe to forums for notifications.
• Interactive Feedback Mechanisms
  • Enables users to rate, vote upon, or like posts. Replies can be marked as answered or featured to validate correct information.
• Gamification for Expertise
  • Rewards users with badges based on activity (posting, marking answers), making it easy to identify subject matter experts.
• Rich Content Creation
  • Provides a rich text editor with functionality for inserting images, YouTube/Stream videos, formatted code, and various font formatting options.
• Intelligent Tagging
  • Offers suggested tags as users type, promoting consistency and improving post discoverability.
• Modern & Responsive Design
  • Fully functional and responsive on mobile devices via the SharePoint App or Teams App, ensuring full feature access on phones.