Overview

Coosto is an all-in-one social media management platform designed to streamline content marketing efforts. It offers tools for discovering trending content, scheduling posts, engaging with audiences, and analyzing performance. By integrating various functionalities into a single platform, Coosto enables businesses to enhance their online presence and engage effectively with their audience.

Features and Capabilities

• Content Discovery Engine: Utilizes AI to identify trending topics and content within your industry, aiding in content inspiration.
• Smart Social Media Planner: Allows for scheduling, publishing, reviewing, and optimizing social media content to maximize reach and engagement.
• Unified Social Media Inbox: Consolidates messages from platforms like Facebook, Instagram, LinkedIn, X (formerly Twitter), TikTok, Google My Business, WhatsApp Business, and live chat into a single inbox for efficient management.
• Comprehensive Online Media Monitor: Analyzes online and social media coverage of your brand and industry to enhance content impact.
• Intelligent Reporting Tool: Provides in-depth reports and live dashboards to measure and improve content performance.
• Webcare Efficiency: Features like automatic case assignment, quick replies, sentiment analysis, and conversation history streamline customer service interactions.
• Integration Capabilities: Seamlessly integrates with tools like Salesforce Service Cloud, enhancing customer relationship management.
• Performance Analytics: Offers insights into key performance indicators such as reaction speed, productivity, and customer satisfaction through real-time dashboards.
• Content Optimization Tools: Provides data-driven recommendations to improve content reach, engagement, and conversion rates.
• Collaboration Features: Supports team coordination with internal notes, case tagging, and real-time notifications.