Overview

Coosto is a comprehensive social media monitoring and listening platform designed to help businesses maintain control over their brand reputation. By providing real-time insights into online news media, blogs, forums, reviews, and social media, Coosto enables organizations to stay informed about public perception and respond proactively. The platform offers intelligent search capabilities, reputation dashboards, sentiment monitoring, and real-time alerts, ensuring that users can effectively manage their online presence and engage with their audience.

Features and Capabilities

• Real-Time Monitoring: Stay updated with continuous tracking of online news media, blogs, forums, reviews, and social media platforms.
• Intelligent Search Help: Create powerful search queries with options to include or exclude specific terms, receive smart recommendations, and filter by sources and time for optimal monitoring.
• Reputation Dashboards: Analyze who is discussing your brand, where these conversations are happening, and the associated emotions, including reach, impact, and trends, all in one overview.
• Sentiment Monitoring: Understand customer perceptions in real-time by monitoring sentiments from online posts and reviews, allowing for proactive responses to protect and enhance your reputation.
• Real-Time Alerts: Receive notifications for every mention or conversation about your brand and market, enabling swift responses to potential crises or emerging trends.
• Media Reach Analysis: Discover the complete impact of your content based on potential reach across various media channels.
• Trending Topics Identification: Identify relevant topics that are currently being discussed in relation to your brand.
• Influencer Tracking: Follow relevant influencers and analyze their impact on your brand to leverage their reach effectively.
• Related Comments Insight: Gain deeper insights into online dialogues by examining comments on relevant messages, even if your brand isn't explicitly mentioned.
• Social Backlinks Detection: Identify which social media posts and messages link back to your content, enhancing your understanding of content dissemination.
• Easy Search Functionality: Effortlessly search through millions of sources using Coosto's user-friendly search helper.
• Competitor Analysis: Monitor and analyze your competitors' activities using social listening to stay ahead in the market.