Snoooz is an AI‑powered email automation system that manages incoming messages, drafts replies, routes emails to team members, and keeps inboxes organized. It uses 25+ AI models, integrates with Gmail, Outlook, IMAP, and calendars, and allows full customization of tone, rules, and training data. Users can upload documents, FAQs, and prompts to shape responses. The system categorizes emails by type or urgency, creates multi‑step conversational replies, syncs with calendars, and supports desktop and web clients. Snoooz is designed for teams handling customer support, sales, and operations, helping them automate routine email workflows while remaining in control of review and editing.

Key Features

AI‑Generated Auto‑Replies Creates context‑aware replies using calendar info, templates, FAQs, and sender data.

• Supports multi‑step conversations
• Always‑on engagement to prevent missed leads

Customizable AI Training Allows training on PDFs, FAQs, help docs, and custom prompts to match brand tone.

• Adjust tone, style, and delay for human‑like responses
• Pulls information from uploaded or external sources

Inbox Categorization & Routing Automatically sorts messages by type or urgency and routes them to the correct team member.

• Reduces manual forwarding
• Keeps inbox clean and prioritized

Calendar & Email Integration Syncs with calendars to detect availability and uses 25+ AI models for smarter replies.

• Detects meetings, off‑hours, and out‑of‑office
• Chrome extension enhances drafting in Gmail and Outlook

Multi‑Client Email Support Works with Gmail, Outlook (web & desktop), Apple Mail, and any IMAP/SMTP client.

• Drafts appear directly in desktop mail apps
• Supports Google, Microsoft, and custom mailboxes

Benefits

Reduced Email Workload Automates routine replies and organizational tasks.

• Minimizes manual inbox sorting
• Ensures fast, consistent replies

Improved Lead Response & Customer Care Keeps conversations active around the clock.

• Increases conversion potential
• Ensures no lead slips through

Consistent, On‑Brand Communication Custom training ensures replies match your tone.

• Upload brand resources
• Maintain voice across all emails

Scalable Team Workflows Supports multiple inboxes and workspaces for organized operations.

• Separate rules and knowledge per workspace
• Useful for teams handling multiple clients