Snapsheet Virtual Appraisals is a digital insurance estimating software designed to simplify and accelerate the auto appraisal process for insurance companies. It enables customers to submit vehicle damage photos remotely, facilitating communication and the delivery of estimates within minutes, irrespective of the vehicle's location, type, or the severity of damage. The platform supports a "touchless" claims experience through Intelligent Photo Acquisition, which recognizes photos submitted via web app, SMS, and email to determine appropriate overlays based on vehicle make and model. It can handle a wide range of losses, from minor damages to total losses and CAT damage, and is available nationwide. The system allows for the triage of total losses and repairable vehicles, routing them to the most appropriate repair process. For adjusters and supervisors, it offers a modern claims management platform that can be implemented in weeks, designed to supplement appraisal staff and reduce reliance on third-party Independent Adjusters (IAs) by managing volume in-house. The platform provides features for receiving First Notice of Loss (FNOL), obtaining photos and documentation, dispatching work with configurable rules, appraising damage with access to claim views and historical data, and managing repairs through a supplement portal and shop application. It aims to deliver a low-effort, intuitive customer experience and operational efficiencies for carriers.

Features & Benefits

• Intelligent Photo Acquisition: Enables a "touchless" claims experience by recognizing photos and determining appropriate overlays for vehicle make/model.
• Virtual Inspection Capabilities: Handles all types of vehicle damage, from minor to total losses, and CAT damage, remotely.
• Streamlined Workflow Management: Supports FNOL, photo/documentation intake, work dispatch, damage appraisal, and repair management.
• Supplement Appraisal Staff & Reduce IA Dependency: Allows insurance companies to manage appraisal volume in-house and reduce reliance on external Independent Adjusters.
• Triage Total Losses and Repairables: Helps route total loss vehicles to salvage and repairable vehicles to in-house inspection processes.