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Snapsheet TotalSnapsheet

A touchless total loss claims management solution for insurance carriers, enhancing accuracy, efficiency, and customer experience.

Product details

Snapsheet Total is an advanced claims management solution designed to streamline the entire total loss process for insurance carriers. It offers a touchless, customer-centric, and technology-driven approach from initial loss notification through inspection and final settlement. The platform combines automation for routine tasks with expert guidance to accelerate claims processing while ensuring accuracy and compliance. By providing proactive communication and clear updates, Snapsheet Total aims to enhance the customer experience, leading to increased satisfaction, higher NPS scores, and improved customer retention. The solution optimizes total loss management by eliminating complexities, reducing operational costs through minimized manual interventions, and accelerating cycle times for faster claim closure. Advanced data analytics and consistent workflows ensure precise valuations and reduce errors. Key features include automated settlement offer creation, management, and customer interaction to finalize negotiations and resolutions.

Features & Benefits

  • Complete Total Loss Settlement: Manages the entire process from loss notification, inspection, to settlement for a hassle-free experience.
  • Advanced Automation and Expert Guidance: Blends cutting-edge technology with industry expertise to accelerate claims while maintaining accuracy and compliance.
  • Enhanced Customer Experience: Keeps customers informed with proactive communication and clear updates, reducing frustration and increasing satisfaction.
  • Settlement Offer Creation: Calculates vehicle valuation, taxes, fees, and validates lien holders for accuracy and compliance.
  • Settlement Offer Management: Creates and communicates settlement offers, managing negotiations and clarifications.