Overview

SnapComms, a comprehensive internal communication platform by Everbridge, is designed to enhance employee engagement and streamline communication across organizations. The platform offers diverse tools for distributing essential and engaging content directly to employees' devices, from critical alerts to engaging newsletters. With capabilities that support both urgent notifications and sustained engagement efforts, SnapComms ensures that important information reaches the intended audience promptly, regardless of location or device. The platform is especially useful for organizations with complex or dispersed structures, like those in healthcare, education, and finance, where communication is paramount to operational efficiency and safety.

Key Features and Benefits

• Multi-Channel Communication: Use desktop alerts, mobile notifications, screensavers, tickers, and more to reach employees where they are most active, improving message visibility and response rates
• Emergency and Priority Alerts: Instantly notify employees of critical situations (e.g., IT outages, safety alerts) with high-priority alerts that appear on screens across desktop and mobile devices, ideal for urgent messages and crisis management​
• Engagement Tools: Interactive elements like surveys, quizzes, newsletters, and visual content to foster workplace engagement, build culture, and gain insights into employee sentiment​
• Scheduling and Targeting: Tailor communications to specific teams, departments, or individuals, and schedule messages for optimal timing, ensuring content is relevant and impactful​
• Customizable Content: Enhance messages with images, videos, and branding elements, using SnapComms' extensive design capabilities to maintain alignment with company branding and style.
• Real-Time Analytics and Reporting: Track communication performance through visual dashboards, validate engagement, and obtain actionable insights to optimize future messaging campaigns​
• Flexible Packages:
  • Inform Package: For high-priority, essential communications, perfect for notifying employees of emergencies or compliance updates.
  • Engage Package: Adds interaction and feedback tools for running campaigns that boost employee involvement and reinforce company culture​4o