Top Rated Conversational Text Messaging App on Salesforce

Engage with audience across channels like SMS, WhatsApp, Messenger, and LINE

Native Conversational Messaging

Respond to consumer queries using Converse App built natively on Salesforce. Intuitive alerts to new conversations, simple worklists, auto-response templates, 360º lead conversation history empowers reps to prioritize and close leads.

Contextual Conversational Messaging

Consumers when reminded and alerted about meetings and events, are more likely to turn-up. CRM driven automated multichannel text messaging enables the notifications in a seamless manner.

Omni Channel / Multi Channel

CRM driven messaging allows you to mix channels in your sales process, either as part of automated cadence or manual touch-points.

One Inbox

Your Sales Rep can converse with multiple consumers across multiple channel using One Inbox. The same Converse Desk component can be used across Service Console, Classic and Lightning views, as well as within Objects.

Bring Your Routing & Automation

Converse matches your current routing rules and automation process to assign conversations to Sales Executive or Sales teams, and sends a personalized first response to new opportunities instantly.

Assured Compliance

Maintain audit trail as per TCPA, GDPR, CCPA, CASL guidelines. Quick Wizard to configure Opt-In, Opt-Out Keywords to Get, Revoke and Renew Consent

SMS Campaigns that generate Conversations

Control Campaigns (Start, Stop, Pause); Measure Results in real-time; Generate conversations and assign to Sales.

Activate Conversational Messaging For Your Salesforce Cloud

• Sales Cloud
• Marketing Cloud
• Service Cloud
• Experience Cloud