SmartSurvey EnterpriseSmartSurvey
SmartSurvey Enterprise is a scalable survey platform designed for large organizations, offering unlimited responses, advanced analytics, custom branding, and enterprise-grade security. It unifies feedback across departments, automates insights, and supports compliance with GDPR, HIPAA, and accessibility standards.
Vendor
SmartSurvey
Company Website




Product details
SmartSurvey Enterprise
SmartSurvey Enterprise is a scalable, secure survey platform designed for large organizations and complex feedback programs. It centralizes data collection, analysis, and reporting across departments, offering enterprise-grade infrastructure, automation, and compliance. The platform supports unlimited surveys and responses, enabling organizations to unify feedback and drive strategic decisions
Features
- Unlimited Surveys & Responses: No caps or hidden fees, even during peak usage.
- White-Label Branding: Custom domains, logos, and themes for full brand alignment.
- Advanced Analytics: Real-time dashboards, sentiment analysis, and autocategorisation.
- AI-Powered Insights: SmartAssist tools for automated feedback interpretation.
- Secure Data Management: GDPR, HIPAA, and CCPA compliant with ISO 27001 certification.
- Flexible Distribution: Surveys via email, SMS, QR codes, pop-ups, and embeds.
- Accessibility Compliance: WCAG 2.2 support for inclusive survey experiences.
- Collaboration Tools: Multi-user access, permissions, and shared assets.
- API & Webhooks: Seamless integration with CRM, analytics, and automation platforms.
- Managed Services: Expert support for survey setup, analysis, and optimization.
Capabilities
- Cross-Team Visibility: Consolidate feedback across departments and regions.
- Real-Time Monitoring: Track KPIs and trends instantly with customizable dashboards.
- Scalable Infrastructure: Built to handle millions of responses without performance loss.
- Custom Workflows: Automate alerts, reminders, and data routing.
- Multilingual Support: Reach global audiences with localized surveys.
- Data Export & Sharing: Export in multiple formats and share filtered views securely 1.
Benefits
- Operational Efficiency: Eliminate manual analysis and streamline feedback workflows.
- Enhanced Decision-Making: Access actionable insights faster with AI and dashboards.
- Brand Consistency: Deliver professional, on-brand survey experiences.
- Compliance & Security: Meet legal and regulatory standards with confidence.
- Inclusive Engagement: Ensure accessibility for all respondents.
- Cost Predictability: Avoid surprise charges with unlimited usage