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SmartSurvey EnterpriseSmartSurvey

SmartSurvey Enterprise is a scalable survey platform designed for large organizations, offering unlimited responses, advanced analytics, custom branding, and enterprise-grade security. It unifies feedback across departments, automates insights, and supports compliance with GDPR, HIPAA, and accessibility standards.

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Product details

SmartSurvey Enterprise

SmartSurvey Enterprise is a scalable, secure survey platform designed for large organizations and complex feedback programs. It centralizes data collection, analysis, and reporting across departments, offering enterprise-grade infrastructure, automation, and compliance. The platform supports unlimited surveys and responses, enabling organizations to unify feedback and drive strategic decisions 

Features

  • Unlimited Surveys & Responses: No caps or hidden fees, even during peak usage.
  • White-Label Branding: Custom domains, logos, and themes for full brand alignment.
  • Advanced Analytics: Real-time dashboards, sentiment analysis, and autocategorisation.
  • AI-Powered Insights: SmartAssist tools for automated feedback interpretation.
  • Secure Data Management: GDPR, HIPAA, and CCPA compliant with ISO 27001 certification.
  • Flexible Distribution: Surveys via email, SMS, QR codes, pop-ups, and embeds.
  • Accessibility Compliance: WCAG 2.2 support for inclusive survey experiences.
  • Collaboration Tools: Multi-user access, permissions, and shared assets.
  • API & Webhooks: Seamless integration with CRM, analytics, and automation platforms.
  • Managed Services: Expert support for survey setup, analysis, and optimization.

Capabilities

  • Cross-Team Visibility: Consolidate feedback across departments and regions.
  • Real-Time Monitoring: Track KPIs and trends instantly with customizable dashboards.
  • Scalable Infrastructure: Built to handle millions of responses without performance loss.
  • Custom Workflows: Automate alerts, reminders, and data routing.
  • Multilingual Support: Reach global audiences with localized surveys.
  • Data Export & Sharing: Export in multiple formats and share filtered views securely 1.

Benefits

  • Operational Efficiency: Eliminate manual analysis and streamline feedback workflows.
  • Enhanced Decision-Making: Access actionable insights faster with AI and dashboards.
  • Brand Consistency: Deliver professional, on-brand survey experiences.
  • Compliance & Security: Meet legal and regulatory standards with confidence.
  • Inclusive Engagement: Ensure accessibility for all respondents.
  • Cost Predictability: Avoid surprise charges with unlimited usage