Overview

SmartAudit™ is a remote audit service and analytics offering from DTiQ that enables multi-site operators (especially in retail, convenience, and quick-service restaurants) to monitor, assess, and improve operational performance, compliance, and loss prevention. Using existing video or POS data infrastructure plus DTiQ’s team of trained auditors and algorithms, SmartAudit™ delivers consistent, customized audit findings at scale—so operators gain actionable insights without requiring manual on-site visits or inefficient processes.

Features & Capabilities

• Customisable Audit Framework: Enables each location to be audited via a set of around ten questions tailored to business priorities such as cash handling, safety, and productivity. Reports can be scheduled weekly or monthly.
• Remote & Expert-Driven Service: Rather than relying solely on software alerts, trained human auditors review data and video alongside algorithmic detection.
• Advanced Themes & Focus Areas: Supports audit themes such as transactional fraud, operational compliance, speed of service, employee productivity, opening and closing performance, food safety, and overall security.
• Scalable Across Multi-Location Deployment: Designed for operators with many outlets, enabling standardized audits across sites while adapting to local operational priorities.
• Actionable Insights & Reporting: Results are delivered through digestible reports and dashboards, enabling swift action, staff training, and process improvement instead of raw data overload.
• Integration-Friendly: Works seamlessly with existing video surveillance or POS systems, reducing the need for extensive infrastructure changes.
• Continuous Improvement Model: As business priorities evolve, audit questions and areas of focus can be adjusted, ensuring ongoing oversight and adaptability.