SKYGEN’s Portal Solutions power dental and vision benefits administration for commercial, government, and individual plans, enabling payers to engage with members, providers, and brokers online. Integrated with the Enterprise System, SKYGEN healthcare portals increase efficiency, speed, digital engagement, and overall stakeholder satisfaction while reducing contact center and manual transaction costs. Digital self-service tools have become the cost of entry in the era of online healthcare. For payers ready to connect with their stakeholders online, SKYGEN offers standalone and integrated portal solutions that power user-driven experiences with commercial, government, and individual dental and vision plans.

Features

• Provider Portal:
  • Enables comprehensive provider data and network management for payers
  • Online contracting and credentialing capabilities
  • Electronic claims and authorizations submission
  • Remittance advice reports, fee schedules, patient eligibility verification
• Member Portal:
  • Enhances member communication and outreach online
  • Mobile-first access to healthcare benefits
  • Find providers, review covered services and claim history, access educational information
• Group Portal:
  • Quick, easy access to maintaining member information
  • Simplified member management tools and reports
  • Secure online access to manage member records, eligibility, benefit plan coverage, invoices, and supporting reports
• Broker Portal:
  • 24/7 access to real-time, accurate account information and resources
  • Streamlined administration for brokers and payers
  • Broker Commission Module supports multiple payment options and expedites processes
• Individual Enrollment Portal:
  • Simple, guided shopping experience for purchasing and enrolling in dental and/or vision insurance
  • Self-service features for plan selection and secure account management

Benefits

• Personalizes the experience for members, providers, groups, and brokers
• Transforms operations to digital workflows
• Reduces costs and increases efficiency
• Increases digital engagement and stakeholder satisfaction
• Reduces contact center and manual transaction costs
• Supports commercial, government, and individual dental and vision plans
• Powers user-driven experiences with standalone and integrated portal solutions