Skan AI offers a comprehensive, AI-powered process intelligence solution designed to provide continuous, 360° visibility into end-to-end business operations. This always-on observation platform leverages artificial intelligence to capture work activities in real-time, transforming opaque enterprise operations into transparent, measurable processes. By observing all relevant human-system interactions, Skan AI generates a "digital twin of operations" – analytic models that detail how people work and how operations run. This provides a continuous, detailed, and reliable view of processes across all participants, applications, timeframes, and transactions. The platform addresses the challenge of unseen activities within complex operations, enabling organizations to measure, analyze, and improve key performance indicators (KPIs) with data-driven strategies. It continuously captures every workflow variation, detailing paths, participants, and software usage across any timeframe, from minutes to months, and at scale. Skan AI records all applications used in a process, including legacy systems, mainframes, Citrix, meeting applications (e.g., Zoom), desktop, and web-based tools. It delivers comprehensive insights such as individual or group productivity and unit cost of processing, empowering teams of any size to optimize their operations. Built with a "Privacy First By Design" approach, Skan AI ensures data privacy and security. It observes process flows rather than sensitive data content, offering features like allow-listed applications, custom image redaction, on-premise image storage, and user obfuscation to protect privacy and PII. The platform requires no integrations with existing systems, utilizing computer vision to observe work directly from user desktops, which allows for quick setup and deployment within weeks. Customers typically see initial insights within 2-3 weeks and achieve ROI within 6-12 months. Skan AI is highly scalable, successfully deployed to organizations with thousands of users across multiple countries, and runs silently in the background with minimal system resources, ensuring no impact on employee performance or productivity. It complements existing process mining and automation tools by filling critical visibility gaps, capturing complete workflows including manual work and cross-system processes, and providing insights that enhance existing automation efforts.

Features & Benefits

• Digital Twin of Operations
  • Generates analytic models of how people work and operations run by observing human-system interactions, providing a continuous, detailed, and reliable view of end-to-end processes.
• Comprehensive Process Visibility
  • Provides real-time, 360° continuous visibility into end-to-end business operations.
  • Continuous Data Capture: Records every workflow variation, detailing paths, participants, and software usage across any timeframe.
  • Comprehensive Application Coverage: Captures all applications, including Mainframe, Citrix, meeting apps, desktop, and web-based.
• AI-Powered Actionable Insights
  • Uses artificial intelligence to capture work activities in real time, delivering data-driven insights to measure, analyze, and improve KPIs, individual/group productivity, and unit cost of processing.
• Privacy-First Design
  • Built with privacy and security at its core, observing process flows without sensitive data content.
  • Allow-listed Apps Only: Users decide which applications and websites to observe.
  • Custom Image Redaction: Configurable masking and redaction of sensitive data.
  • Images Stay On-Prem: Local storage of images behind the firewall.
  • User Obfuscation: Masking of user identities for anonymous reporting.
• Scalability & Performance
  • Successfully deployed to organizations with thousands of users across multiple countries, running silently in the background with minimal system resources and no impact on employee productivity.
• Rapid Deployment & ROI
  • Requires no integrations with existing systems, using computer vision for quick setup (weeks, not months), with initial insights typically seen within 2-3 weeks and ROI within 6-12 months.
• Complementary to Existing Tools
  • Fills critical visibility gaps for existing process mining and automation tools by capturing complete workflows including manual work and cross-system processes, and can export data to RPA tools.