
CarNow Showroom Dealmaker connects online and in-store car buying experiences by transferring customer journey data to dealership teams. It streamlines deal presentation, supports multi-lender and multi-vehicle comparisons, and enhances collaboration between sales and finance, helping dealerships close deals faster and improve customer satisfaction.
Vendor
CarNow
Company Website


Showroom Dealmaker
CarNow Showroom Dealmaker is a modern in-store retailing solution designed to bridge the gap between online shopping and showroom experiences. It empowers dealership teams to deliver a connected, transparent, and efficient closing process by collecting and presenting customer journey data in real time. This seamless transition from digital to physical retail helps dealerships expedite sales, enhance customer satisfaction, and build long-term loyalty.
Features
- Online-to-In-Store Connectivity: Automatically transfers customer progress from digital platforms to showroom systems.
- Multi-Lender Comparison: Enables side-by-side financing options for informed decision-making.
- First Pencil Capabilities: Allows sales teams to present initial deal structures quickly and professionally.
- Modern User Experience: Streamlined interface from start to finish for both staff and customers.
- Multi-Vehicle Comparison: Supports evaluation of multiple vehicles within a single session.
- Sales-to-Finance Communication: Built-in tools for seamless coordination between departments.
- Payment Call Add-On: Pre-approval discovery before shopping begins, enhancing deal efficiency.
Capabilities
- Real-Time Deal Structuring: Present and adjust deals instantly based on customer preferences and lender feedback.
- Customer Journey Integration: Leverages completed online steps to personalize in-store interactions.
- Cross-Department Collaboration: Facilitates smooth handoffs and communication between sales and finance.
- Flexible Deal Presentation: Supports multiple vehicle and payment scenarios for tailored offers.
- Scalable Deployment: Easily implemented across dealership locations and teams.
- Enhanced Transparency: Builds trust through clear, consistent deal presentation.
Benefits
- Faster Time to Sale: Reduces friction and accelerates deal closure.
- Improved Customer Satisfaction: Personalized, informed experiences lead to lasting impressions.
- Higher Conversion Rates: Seamless transition from online interest to in-store purchase.
- Operational Efficiency: Streamlined workflows reduce manual effort and errors.
- Stronger Customer Loyalty: Consistent, transparent experiences foster long-term relationships.
- Competitive Advantage: Modern retailing tools differentiate dealerships in a crowded market.