ShopPulse by Noregon is an advanced heavy-duty shop management solution designed to simplify operations, maximize efficiency, and boost profitability. Built for repair facilities of all sizes, ShopPulse connects diagnostic reports, parts, and labor to create accurate estimates and invoices quickly. Its intuitive interface and powerful integrations make it easy for technicians and managers to organize workflows, track performance, and deliver exceptional customer service.

Features

• Diagnostic Integrations: Seamlessly link JPRO® diagnostic reports and vehicle details to work orders for faster repairs.
• Work Order Management: Auto-populate vehicle details, fault codes, and mileage; create canned jobs with pre-set parts and labor; attach photos and communications; generate estimates and invoices instantly.
• Parts & Time Management: Automate inventory tracking and employee time logging; apply parts pricing matrices; save job-based labor rates; view total cost and value of parts on hand.
• Customer Relationship Management (CRM): Store and track customer records, past work orders, and multiple contacts; apply discounts; manage multiple vehicles per account; improve retention and marketing efforts.
• Inspections & Preventive Maintenance: Run JPRO-powered inspections with photos, notes, and signatures; create custom inspections; track PM schedules by time, mileage, or engine hours; send professional reports via email for quick approvals.
• User-Friendly Interface: Intuitive design ensures quick adoption across the team, from technicians to owners.
• All-in-One Solution: Combines diagnostics, work orders, inventory, CRM, and PM scheduling into one platform for complete shop management.

Benefits

• Streamlined Workflow: Turn manual tasks into a seamless process, reducing paperwork and improving efficiency.
• Faster Repairs: Import diagnostic scans and automate job creation to minimize downtime.
• Improved Accuracy: Protect profits with consistent pricing and accurate labor tracking.
• Enhanced Customer Service: Deliver professional reports and maintain detailed records for repeat business.
• Boosted Productivity: Optimize technician time and shop resources for maximum output.
• Scalable Solution: Suitable for single-location shops or large multi-site operations.