Inventory, Orders, and Shipping All In One Place.

If you ask our clients what they love about our eCommerce 3PL fulfillment software, they’d say, “everything”. Don’t take our word for it. Let’s get into the details!

Omnichannel fulfillment platform

The modern 3PL fulfillment center isn’t just about receiving your inventory and shipping to your customers. It’s about powering your business’ growth through: multiple DTC sales channels, bolstering your retail distribution via B2B fulfillment, giving you complete control over your inventory, and ensuring the complete satisfaction of your customers.

Complete transparency

ShipMonk’s fulfillment software gives you full visibility into every aspect of your fulfillment operations.

• Order timeline
• End-To-End order logs
• Order billing breakdowns
• Advanced reporting
• SKU photos

Dashboard & reporting

Stress less about fulfillment operations and sell more with our powerful reporting suite. From revenue breakouts to real-time inventory reporting across the supply chain, ShipMonk’s fulfillment dashboard is a drone’s-eye view of data-driven clarity.

• Revenue
• Low stock alerts
• Total orders & items shipped
• Fulfillment statuses
• Shipping destinations
• Top products

Delivery protection

Pick. Pack. Ship. Protect. MonkProtect’s Delivery Protection, Automated Claims Portal, and Branded Tracking Page help ensure an unbeatable post-purchase experience for your customers.

Fulfillment software features

ShipMonk empowers your brand to execute enterprise-class fulfillment operations. Whether managing: order inflows, shipping outflows, inventory levels or warehouse management, our platform has all the features to help you dominate your brand’s growth:

Inventory management

Our proprietary inventory management software allows merchants to add SKUs seamlessly, create bundles, forecast inventory levels, and much more.

Returns & reverse logistics

Create return labels and know when the items are received. Take advantage of a bevy of reverse logistics options to control costs on returned inventory.

Backorder management

Take complete control of your backorders. Wait for more inventory, split ship, or alter the items in the order.

Multiple warehouses

Split inventory across multiple warehouse locations to cut down on shipping times. Now shipping in the US, Canada, Mexico & Europe.

Claims portal

When mistakes happen, file, track, and resolve claims directly within the claims portal.

Branded tracking

Utilize the post-purchase tracking page as a place to boost brand awareness and market to your customers.

Customizing the unboxing experience

We bring your vision to life, from gift messaging to promotional inserts to branded stickers to custom packaging.

Virtual carrier network

We utilize an expanded network of shipping carriers to find a shipment’s optimal pricing against its desired delivery time.

Automatic slotting

We’ll monitor inventory sales velocity and place your goods in the optimal warehouse location.

Auto-merge

Automatically combine unfulfilled orders for the same recipient to save on fulfillment and shipping costs.

Serialization

Track which unit ships to your customer for each order utilizing Serialization.

Lot control

Use lot control to trace your inventory for each production and expiration date. Including current inventory levels and visibility into which lot each customer receives.