Overview

Shift Subrogation Decisions is an AI-driven solution designed to help Property & Casualty (P&C) insurers improve their subrogation processes and maximize recovery outcomes. It addresses the significant challenge faced by insurers who miss out on an estimated $20 billion annually in potential recoveries. The software utilizes advanced AI algorithms to analyze claims data and identify subrogation opportunities that might otherwise be missed. This AI-based approach helps insurers reduce claims leakage, improve efficiency, and provide a better customer experience.

Features

• AI-Driven Analysis: The core feature is the AI analysis of subrogation opportunities, which pinpoints the cases with the best chance of recovery.
• Prioritized Recommendations: The system provides prioritized recommendations for handler actions, guiding claims professionals on the most effective steps to take for each case.
• Timely and Comprehensive Alerts: The solution delivers timely alerts, ensuring that handlers are promptly informed of potential subrogation opportunities.
• Reduced False Positives: The AI algorithms minimize false positives, saving handlers from wasting time on unproductive leads.
• Consideration of Local Handling Requirements: The system takes into account local handling requirements, ensuring compliance and optimizing recovery efforts within specific jurisdictions.

Benefits

• Faster Resolution: Central Insurance realized faster resolution times after implementing Shift Subrogation Decisions, helping to resolve claims more quickly.
• Increased Recovery Opportunities: The AI-driven approach uncovers more recovery opportunities, increasing the overall success rate of subrogation efforts.
• Improved Productivity: Central Insurance saw significant advancements in their subrogation practices which translated into improved productivity.
• Better Customer Experience: By streamlining the subrogation process and increasing recovery rates, insurers can provide a better overall experience for their customers.