Overview

Planday is a comprehensive cloud-based workforce management platform tailored for shift-based businesses such as hospitality, retail, healthcare, and other service industries. It provides an all-in-one solution for scheduling employees, managing clock-ins and clock-outs, facilitating seamless communication, handling time-off requests, and forecasting payroll expenses. The platform is designed to support teams of all sizes—from small businesses to large enterprises—helping reduce administrative workload, minimize staffing costs, improve employee collaboration, and ensure compliance with data security and access control standards. Its mobile-first and cloud-native architecture allows easy access anytime and anywhere, empowering managers and employees with real-time information and flexibility.

Features and Capabilities

• Smart Shift Scheduling: Create, copy, and manage shift templates with visibility into employee availability to prevent overstaffing and reduce manual scheduling effort.
• Mobile & Kiosk Clock-Ins: Employees can easily clock in/out via mobile devices or kiosks, with GPS and geofencing restrictions to ensure location accuracy and prevent time theft.
• Shift Swaps & Availability Management: Employees have autonomy to swap shifts and update their availability, which improves flexibility and reduces scheduling conflicts.
• Time-Off Request Handling: Managers can set up time-off policies and monitor requests in real time during scheduling to maintain adequate staffing levels.
• In-App Messaging: Enables communication between managers and employees or among teams through individual or group messages, with read receipts and response tracking for accountability.
• Payroll Forecasting & Reporting: Provides tools to align labor costs with projected revenues, generate detailed timesheet reports, and simplify payroll preparation.
• Seamless Integrations: Connects with point-of-sale systems, payroll providers, and HR software, enabling automatic synchronization of wages, shifts, and employee data.
• Multi-Location & Team Hierarchies: Supports complex organizational structures with departments, roles, permissions, and enterprise-wide access management.
• Security & Compliance: Incorporates industry-standard security measures, including ISO 27001 and SOC2 Type II certifications, along with role-based access controls to protect sensitive information.
• Cloud-Based & Mobile-First Design: No software installation needed, accessible via web browsers and native iOS/Android apps, ensuring ease of use and flexibility for distributed teams.