Streamline service parts management for maximum efficiency and cost savings

Optimize service parts management: Right part, right place, right time

In the increasingly competitive landscape of service operations, the management of service parts isn’t just about efficiency—it directly influences your revenue stream. Having the right parts in the right place at the right time isn’t just a logistical necessity, but a crucial strategy to prevent potential service delays, customer dissatisfaction, and, consequently, revenue loss. Tavant steps in as your ally in mastering this balance. We bring advanced forecasting and optimization models to the table, ensuring you’re not only meeting demand but also doing it in the most cost-effective way. By aligning Service Parts Management with your business goals, we help to optimize your costs while maximizing customer satisfaction and, consequently, your bottom line. Tavant’s all-encompassing solution empowers you to streamline inventory management, enhance supply chain visibility, and bolster order fulfillment. With our pioneering technology at your disposal, you can ensure optimal Service Parts Management, directly driving your operational efficiency, customer loyalty, and revenue growth.

Features

Parts catalog

Enable service team and customers to access digital parts catalogs on any device, anywhere.

Demand forecasting and price optimization

Accurate forecasts with optimized price to maximize availability and revenue.

Integrated parts ordering and tracking

EPC/eCommerce based parts quotation, ordering, and tracking with BOM validation and stock level monitoring.

Parts claim management

Warranty and OS&D claims (non-warranty) with rule-based part return and disposition.

Parts inventory management

Track parts by any inventory location: Warehouse, distributor, dealer, service center, or technician.

Warehouse management

Integrate with warehouse management systems to meet parts demand and supply chain needs.

Parts procurement

A supplier portal to manage supplier parts and purchase orders, and parts cost management.

Parts logistics

Integrate with shipping carriers and provide real-time visibility of parts shipments.

Benefits

Parts demand forecasting

Use Tavant’s AI/ML parts demand forecasting analytics to ensure parts availability at the right place and right time.

Rule-based parts management

Manage your parts overage, damage and shipping claims with our rule-based part return and disposition.

AI-based pricing strategies

Easily apply part pricing strategies based on AI/ML price recommendations or competitor-based prices.