Enhance aftermarket efficiency with a connected and seamless experience

Boost revenues with connected data-driven service lifecycle management

Discover the incredible world of Industry 5.0, where intelligent digital systems bring interactivity and automation to an unprecedented level. It’s a game-changing paradigm that no business can afford to overlook. Tavant’s Service Lifecycle Management offers an all-encompassing solution that empowers businesses to seamlessly refine and amplify their post-sale service operations. With its product service flywheel approach, Tavant ensures an integrated management of customer service, service contracts, parts, field service, warranties, quality management, recalls, supplier recovery, audits, and service intelligence. Enhance your service operations, increase customer satisfaction, and fuel revenue growth by automating processes through our interlinked, customizable modules that are both easy to adopt and scalable.

Product offerings

Backed by our deep domain expertise, years of experience, and robust execution frameworks, we’ve helped leading organizations transform with connected service solutions. Tavant’s end-to-end SLM products and services cater to a wide range of verticals and horizontals, ensuring comprehensive coverage.

Service Intelligence

Reduce machine downtime, minimize maintenance costs, and enhance revenue by gaining valuable insights from warranty, claims, quality, contracts, IoT, and engineering.

Service Parts Management

Streamline business operations with a single source of service data to accurately manage the planning, forecasting, pricing, returns, repair, recalls, and refurbishment of service parts.

Field Service Management

Empower field service data teams with actionable insights and 360-degree knowledge of their customers, machines, and field technicians for an elevated service experience.

Service Contracts

Leverage Tavant’s service contracts solution that improves the product value with easy contract management, customizable invoices, and intelligent claims submission.

Supplier Recovery

Automate the management of supplier contracts, recovery from suppliers, and make informed decisions with Tavant’s supplier recovery solutions.

Recalls

Empower administrators to effortlessly create and publish recall notices, incorporating automated notification reminders, to effectively boost recall completion rates.

Audit

Conduct seamless audits with AI/ML-based dealer and claim scoring, facilitating efficient audit planning and execution, while enabling easy access to past audits and actionable findings.

Quality Management

Ensure superior quality management by leveraging an AI/ML-enabled system that proactively detects field failures, enabling timely detection of quality issues and quicker lead-time for service campaign rollouts.

Warranty Management

Streamline after sales processes, increase profitability, and enhance customer satisfaction with Tavant’s next generation warranty management software.

Customer Service

Enhance customer service by improving customer experience and product experience, utilizing analytical insights for swift issue resolution, seamless integration with warranty management, business rules automation, and precise coverage information.

Benefits

Agile, flexible, and scalable

Pay only for modules required, add or remove users as needed and get support on-demand

User-friendly modules

Enable great user experiences with configurable rules and workflows and a responsive UI

IoT-enabled and mobile-ready

Our AI-first approach to service excellence ensures seamless connectivity across devices