Service Graph Connectors provide certified integrations to maintain third-party data quality and consistency in ServiceNow's Configuration Management Database (CMDB). This solution helps organizations streamline IT operations by automating data ingestion while ensuring accuracy across multi-vendor environments.

Key Features

Certified Integrations Pre-built connectors for dozens of third-party systems

• Vendor-certified data mappings
• Supported integration workflows1

Guided Configuration Streamlined implementation process.

• Intuitive setup wizards
• Deployment acceleration tools1

Unified Data Governance Centralized management of hybrid IT environments

• Duplicate CI prevention
• Attribute standardization across sources1

Operational Dashboard Real-time CMDB health monitoring

• Cross-source accuracy metrics
• Data classification insights1

Benefits

CMDB Reliability Ensures consistent technical service mapping across cloud and on-prem systems

Risk Reduction Minimizes manual errors from spreadsheet imports and custom integrations

Operational Efficiency Enables focus on strategic initiatives rather than data cleansing