Flexible support at your fingertips

There are always times when you could use a little extra help. Service Assistant provides your business with a global network of coaches who can help you optimize your SAP Concur solutions, make the most of your investment, and let your team focus on more important tasks.

• Product help from coaches
• Assistance with configuration requests
• Recommendations on feature adoption
• Group release notes call

Features

Receive help on your schedule

With extended chat hours, a dedicated phone line, and an email channel, you can easily contact a support specialist anytime you need help.

Get a dedicated team of coaches

Our global team of coaches provides expertise to help you take full advantage of Concur Expense, Concur Invoice, and other SAP Concur services.

Optimize your SAP Concur solutions

Our experts can assist with everything from configuration changes to daily administrative tasks, recommend best practices, and more.