InfoTrack ServeIT is a software solution designed for law firms to order, track, and manage process serving across all 50 U.S. states. The platform enables users to dispatch serve orders in seconds, select from trusted local process servers, and receive real-time status updates, including photo and GPS evidence for each attempt. ServeIT integrates with leading legal practice management systems, allowing documents and expenses to sync automatically with case records. The workflow is streamlined: users upload documents, enter recipient details, select service options (including rush or same-day), and track every step online. Proof of service documents are generated and, in some jurisdictions, can be automatically filed with the court. The system is designed to handle high caseloads efficiently, reduce administrative burden, and improve compliance and transparency in legal service of process.

Key Features

Nationwide Process Serving Order and manage process serves in all 50 U.S. states.

• Access to a network of vetted, local process servers
• Supports both electronic and physical service of process

Integrated Workflow with Legal Software Seamless integration with practice management systems.

• Syncs documents and expenses to case/matter records
• Initiate orders directly from legal software

Real-Time Tracking and Communication Monitor every step of the serve with actionable updates.

• Receive photo and GPS evidence for each attempt
• Communicate with process servers online

Automated Proof of Service Generates and files proof of service documents.

• Automatic eFiling in supported jurisdictions
• Centralized storage of all service attempts and affidavits

Customizable Service Options Flexible service levels to meet case needs.

• Standard, rush, and same-day service options
• Add special instructions, physical details, or photos

Benefits

Faster, More Accurate Process Serving Reduces time and errors in ordering and tracking serves.

• Order in seconds with matter integration
• Fewer rejected serves due to accurate data transfer

Improved Transparency and Compliance Ensures all service attempts are documented and accessible.

• GPS and time-stamped records for each attempt
• Centralized proof of service for audit and compliance

Higher Caseload Capacity Automates low-value tasks, freeing staff for billable work.

• Handles more cases with less administrative effort
• Reduces manual communication and follow-up

Enhanced Client Service Keeps clients informed and cases moving forward.

• Real-time updates and documentation
• Reliable, vetted process servers